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Anonymous
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O2 prority

Hi there I purchased some make up last month on o2 priority and I have yet to receive it.

regards Andy

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Posts: 100,582
Topics: 546
Solutions: 12,789
Registered: ‎04-04-2012

Re: O2 prority

This isn't O2 you are talking to I'm afraid.
Please call them http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 79,939
Topics: 572
Solutions: 3,819
Registered: ‎04-01-2009

Re: O2 prority

https://www.o2.co.uk/termsandconditions/other-products-and-services/priority-terms-and-conditions

From those terms and conditions :

16.You acknowledge and agree that We are not responsible for the availability of any third party products and services or what You access through Priority. We shall not be held responsible or liable for any content, advertising, products or services available from such third parties. Any dealings between You and any third party advertisers or merchants found on or via Priority, including payment for and delivery of products, services and any other terms, conditions, warranties or representations associated with such dealings, are made between You and the relevant advertiser or merchant. Therefore, We are not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings.

17.O2 accepts no liability or responsibility for any of the third party bookings, products and services provided by third party suppliers. The third party suppliers will be supplying products and services to You on their own standard terms and conditions. Please note that third party offers may be withdrawn or amended at any time.

I think all that means that O2 don't take any responsibility but call them to see what the procedure is. 

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Community Manager
Posts: 6,881
Registered: ‎18-02-2016

Re: O2 prority

Hey @Anonymous did you have a chance to chase this up with customer services? 

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