O2 priority

[Sweta]

Your O2 priority is an absolute farce. Went to get a drink at caffe nero at 4 and they advised the codes have finished. Went again next day at 12, as soon as the offer started and they still said the same thing! I do not understand how did tour code finish in 1 min! Absolute farce and very embarassing

[Bambino]

@Sweta This is not O2. This is a customer community. If you want to make a complaint, see this link: https://www.o2.co.uk/how-to-complain

[Sweta]

Thank you Bambino. I do not think making a complaint would change anything. This is why I posted this in the feedback forum.

[Bambino]

That's your choice, @Sweta. O2 don't monitor this site, but I will tag our community admin. Maybe they can pass your displeasure on, or offer some assistance @Martin-O2, @Marjo, @EmilieT

[EmilieT]

Good morning @Sweta, and welcome to the forum 

I'm sorry to hear you weren't able to use the Caffe NERO offer recently! I'll make sure to pass on your feedback to the Priority team, and hopefully you'll be able to grab a free hot drink next time. 

Thanks for the mention @Bambino!