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O2 priority issues

Anonymous
Not applicable

on ‎29-12-2017 13:08

on ‎29-12-2017 13:08

This is beyond a joke with priority. So I tried to get the Amazon voucher and priority can't connect then when it does connect the vouchers out of stock. So I tried for the Argos one yesterday and yet again priority can't connect then when it does they're out of stock. Getting really annoyed with it by this time. I tried a final day today for the Tesco one and guess what surprise surprise priority cant connect then when it does they're out of stock! Total rip off o2 sort it out it's a scam!!!
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MI5
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on ‎29-12-2017 13:12

on ‎29-12-2017 13:12

You'll understand now why many of us have deleted the priority app and don't bother with it.
Everything is limited and someone else always gets there first!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Cleoriff
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on ‎29-12-2017 13:16

on ‎29-12-2017 13:16

@MI5 wrote:
You'll understand now why many of us have deleted the priority app and don't bother with it.
Everything is limited and someone else always gets there first!

Even worse when they have offers on and run out... Then you see them on Ebay. I'm sure many of us remember the Star Wars memorabilia fiasco

Veritas Numquam Perit

Girl in a jacket
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MI5
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on ‎29-12-2017 13:18

on ‎29-12-2017 13:18

That was the final nail for me.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎30-12-2017 03:17

on ‎30-12-2017 03:17

It can only be an O2 staff issue.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MercedesS
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‎03-01-2018 12:31 - edited ‎04-01-2018 12:41

‎03-01-2018 12:31 - edited ‎04-01-2018 12:41

hello @Anonymous

Thanks for participating and sharing your thoughts with us. We do appreciate your opinion and understand your concerns. We’ll look into the matter right now and see if we have an update for you. thumbsup

Keep your feedback coming and Happy New Year!

 

UPDATE:

The main issue with most vouchers is that we have only some available and a lot of customers waiting for most vouchers. When the demand is far higher than anticipated, this could be the cause of the "can't connect" error. 

 

Get involved! If a post answers your question, please mark it as an "Accepted Solution”.If you are new to the community, please read How to use the community
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