O2 priority free chess ingrown tickets

[Ch8]

I was lucky enough to get tickets to chessington, I followed the link and applied my code. I chose my date and the tickets appeared. I thought the tickets would be emailed or sent by text. I closed down the internet browser and now I cannot get my tickets back and they haven’t been sent by message or email. How do I get them back?

[MI5]

They should be emailed but sometimes can take a while to come through.
Also check your spam.

[EmilieT]

Welcome to the forum, @Ch8  Congratulations on your tickets - did you get them since you last posted or are you still stuck? 

[Ch8]

Hi, unfortunately I still haven’t received anything. I am wondering if I have typed my email address in wrong when booking the tickets therefore I have not received them. I have phoned ticketmaster but they were unable to help as I don’t have a reference number and it was booked through o2 link.

[Cleoriff]

---

@Ch8 wrote:

Hi, unfortunately I still haven’t received anything. I am wondering if I have typed my email address in wrong when booking the tickets therefore I have not received them. I have phoned ticketmaster but they were unable to help as I don’t have a reference number and it was booked through o2 link.

---

@EmilieT?

[EmilieT]

Hi @Ch8, I'm not sure how much we can do but I'd very happily check - keep an eye on your Private Messages, I'll send you one shortly to get more information and discuss this further 

@Cleoriff You beat me to it, I was about to reply when you mentioned me