Solved: O2 priority confirmation email

Katie3 · ‎23-06-2019

Back in November I bought some concert tickets on o2 priority and a couple of months ago my email address that all of the confirmation got sent to got hacked.
Who can I contact about getting the confirmation sent to my new email address? As I can’t seem to find any information about this anywhere?

Thanks

MI5 · ‎23-06-2019

@Katie3

Just contact customer service for help https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎23-06-2019

@Katie3

Just contact customer service for help https://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

EmilieT · ‎24-06-2019

Good morning @Katie3

Which concert was it you got tickets for, if you don't mind me asking? I hope you had some time to check in with Customer Service already and are all sorted, but if you need some more help please let us know!

→ Access for You: Registration - Find out how to register for our Access for You service.
→ Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
→ Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
→ Welcome to O2! - New to O2? Find out all you need to know to get started!

If you'd like to take part, why not register?

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