O2 priority app not logging in

[Drew1d_Cla]

The app is stuck in a loop. Asks for phone number then sends a code, tries to login then starts again?

any ideas or know what is going on?

[Noscreennamesav]

I'm having problems too, not the same but when I open it there is no content. 

[Jonesy-1970]

O2 saving money promising & not delivery , just going round and round in a circle

[Cleoriff · Accepted solution]

There seems to be many problems with the Priority app, I could ask you to delete and reinstall and if that doesn't work then you need to contact O2,

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

[Noscreennamesav]

Can confirm that clearing data, and cache, or  reinstalling do not help

[RafaC]

@Drew1d_Cla @Noscreennamesav  @Jonesy-1970 
We were informed that there was an issue with the app this morning but now it should be back on. 

[Barista1]

Have you tried logging in using a pc/laptop?

[Skipster]

I have the same issue!! Tried pc too, just the same. It sends me a code then just sais, try later.

[RafaC]

Hey @Skipster are you still facing the issue when trying to logging in?

[Fred1967]

Thanks Cleoriff

Uninstalled the app and rebooted but didn't cure the problem. 

Will ring O2