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O2 priority app not logging in

Drew1d_Cla
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The app is stuck in a loop. Asks for phone number then sends a code, tries to login then starts again?

 

any ideas or know what is going on?

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Cleoriff
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There seems to be many problems with the Priority app, I could ask you to delete and reinstall and if that doesn't work then you need to contact O2,

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket

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Noscreennamesav
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I'm having problems too, not the same but when I open it there is no content. 

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Jonesy-1970
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O2 saving money promising & not delivery , just going round and round in a circle

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Cleoriff
Level 94: Supreme
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There seems to be many problems with the Priority app, I could ask you to delete and reinstall and if that doesn't work then you need to contact O2,

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.

Veritas Numquam Perit

Girl in a jacket
Message 4 of 11
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Noscreennamesav
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Can confirm that clearing data, and cache, or  reinstalling do not help

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RafaC
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@Drew1d_Cla @Noscreennamesav  @Jonesy-1970 
We were informed that there was an issue with the app this morning but now it should be back on. 

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Barista1
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Have you tried logging in using a pc/laptop?

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Skipster
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I have the same issue!! Tried pc too, just the same. It sends me a code then just sais, try later.

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RafaC
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Hey @Skipster are you still facing the issue when trying to logging in?

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Fred1967
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Thanks Cleoriff

Uninstalled the app and rebooted but didn't cure the problem. 

Will ring O2

 

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