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New sim without a phone number

Hallie1
Level 1: Joiner
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on ‎15-02-2021 23:12

on ‎15-02-2021 23:12

I ordered a new phone with o2 and I had a new SIM card and it's come without a new phone number so I can't change my phone number back to my old one
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MI5
Level 94: Supreme
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on ‎15-02-2021 23:14

on ‎15-02-2021 23:14

@Hallie1 

You can use your old SIM or do a SIM swap to activate the new one 

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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