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My phone ending ....561 has been hacked

Reverend
Level 1: Joiner
  • 1 Posts
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I am receiving text messages to say I have overspent my monthly limit by £120, and a few minutes later, another to say it is overspent by £150.  Given that the monthly period begins on 7th of the month, this is clearly impossible, and I will not click on the response element of the text message.  Please could you confirm ASAP that this is in order.

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MI5
Level 94: Supreme
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@Reverend 

Most likely a scam and certainly do not click any links.

Forward the scam number to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
https://www.ofcom.org.uk/phones-telecoms-and-internet/advice-for-consumers/scams/7726-reporting-scam...

O2 customers can call 202 from their O2 phone or 0344 809 0202 from any other phone.

There are also these links to look at:
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
https://www.o2.co.uk/help/safety-and-security/unwanted-calls-and-messages
https://www.actionfraud.police.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Oxonian
Level 33: Firestarter
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@Reverend 

 

You can probably gain further reassurance by checking your billing etc position on MyO2.

 

Use the app or log in via the link at the top of this page :-

 

Oxonian_0-1705247839539.png

 

 

 

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TallTrees
Level 50: Versatile
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Hi there @Reverend 

A scam.

Never react to text messages.

Never give information 

Only check known sources information 

Good you check here 

Report this etc as advised 

Best wishes stay safe 



HAPPINESS IS BEE SHAPED

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