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Legal action against O2/Odeon for misleading statement?

PSGM
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O2 priority benefits are meant for all customers right? Then how can o2 get away for an offer that if you aren't at an exact site on an exact day at an exact time even stand a chance of getting the "all customer" reward? If you set an alarm for 10 minutes before, get called away for 15 minutes, then sold out, there were at most 100 tickets! An "offer" that sells out in 5 minutes is a raffle/competition! Ricky Gervais concert didn't sell out in 5 minutes, and according to the comments this isn't a one off!

 

Thus it is blatant misleading "offer" - and if I were a lawyer, suspect I would raise a class action lawsuit! O2 either needs to remove the "offer", or rebrand it as a "win a free ticket". And Odeon need to be shamed for this. It's a clear scam, and frankly in breach of advertising codes of conduct!

 

Any lawyers out there? This is hoover free holiday level of corruption!

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Enlli
Level 68: Extraordinaire
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If it's the Odeon they will have only allocated a certain number of tickets to Priority

My daughter has been to 2 concerts this year booked through priority and got tickets for another later this year.

 

Good luck with any class action, it will consume a lot of your life for quite some time.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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madasaf1sh
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@PSGM 

It isn't scam at all, if only you read the T&C's where it quite clearly states 

 

Reward Start and End Dates: Reward is valid every week from 12 October – 5 March 2023, while stocks last - subject to availability. Each weekly Reward will run from midday on Wednesdays - 23:59 on Tuesdays.

 

https://priority.o2.co.uk/offers/63495536426530084c37318d/odeon-a-complimentary-cinema-ticket-any-da... 


Click on T&C's

 

This is an offer run by Odeon, and they quite clearly state in their terms and conditions that it is subject to Availability, so its upto Odeon how many they want to release per venue

 

The T&C's can be found here 

 

https://www.odeon.co.uk/partnerships/free-cinema-tickets-from-priority/

 

 

Take it up with Odeon, as they are the Promoter

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This is not customer services and we dont have access to your account
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