Karol G (O2 Priority) not working

[algiraldohe_]

The Karol G presale is supposed to be opened at 10 am today but is no allowing to buy.

[Enlli]

Seems to work here. But this is not O2 but a community of customers 

You will need to contact O2 if you still have problems 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

[Oxonian]

@algiraldohe_ 

An alternative that might (or might not) work is to delete the O2 Priority app, restart your handset and then reinstall the app ; a clean, updated version just might work successfully.