on 20-05-2021 17:16
on 20-05-2021 18:44
This has happened to a few people. I'll tag our managers to help here.
Veritas Numquam Perit
on 20-05-2021 18:45
on 20-05-2021 18:45
@Lac1990 This is a customer community. We have no access to any emails you may have received. Best thing for you to do is speak to customer service. 0800 032 1402 or 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Best time to call is 8 am.
on 20-05-2021 19:05
on 20-05-2021 19:05
on 21-05-2021 08:56
on 21-05-2021 08:56
Hi @Lac1990 sorry to hear you haven't received your prize yet! I will send you a private message with more details
Thanks for the tag @Cleoriff
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