on 27-08-2024 17:08 - last edited on 27-08-2024 17:37 by Mike_T
Hi, I'm Kiara. My phone number is +************. I'm attempting to log into my O2 account to pay my bill, but my service was cut off due to a late payment. Now, when I try to access my account, I need to enter a code, but I can't receive it because there's no signal.
on 27-08-2024 17:11
omg i didn’t know this was a public chat lol
27-08-2024 17:20 - edited 27-08-2024 17:22
27-08-2024 17:20 - edited 27-08-2024 17:22
@Kiara1 Remove your phone number or you run the risk of being spammed or scammed.
Go to the down facing arrow above the date and time in your post and click Edit Reply to remove your number.
You need to speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Download Skype to call the numbers above for free: Guide: A Guide to Skype
FLAGGED
on 27-08-2024 20:05
In order to avoid this problem recurring in the future @Kiara1, you should consider setting up a direct debit :-
Guide: How to Pay Your Bill (Contract)