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I have the VOLT package but I dont know how to use the volt benefits?

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Amare
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on ‎02-03-2022 11:32

on ‎02-03-2022 11:32

I would like to use the one free odeon ticket per month that I was promised, but I dont understand how to redeem it or use it? I emailed o2 and odeon and both don't know how to use the free ticket. Can anyone please help?

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MI5
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on ‎02-03-2022 13:33

on ‎02-03-2022 13:33

@Amare 

It's in the app.

Scroll down to Categories, choose Play, then scroll down to "Get a complimentary cinema ticket every week"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
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on ‎02-03-2022 12:14

on ‎02-03-2022 12:14

@Amare 

You need to download the O2 Priority app.

https://www.o2.co.uk/apps/priority

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Amare
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on ‎02-03-2022 12:20

on ‎02-03-2022 12:20

I did, i dont know where to find them 😞

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MI5
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on ‎02-03-2022 12:34

on ‎02-03-2022 12:34

@Amare 

Just follow the link in priority for all the details.

Odeon Tics.png

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Amare
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on ‎02-03-2022 12:55

on ‎02-03-2022 12:55

I signed it and it gave me this message 

Amare_0-1646225744673.png

 

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MI5
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on ‎02-03-2022 13:33

on ‎02-03-2022 13:33

@Amare 

It's in the app.

Scroll down to Categories, choose Play, then scroll down to "Get a complimentary cinema ticket every week"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Amare
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on ‎02-03-2022 14:08

on ‎02-03-2022 14:08

Okay found it. It does say out of stock though, so does that mean I can't use it this month?

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MI5
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on ‎02-03-2022 14:13

on ‎02-03-2022 14:13

Yes I'm afraid so @Amare 

You need to get in early for the next release date so keep checking app regularly.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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