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on 26-10-2020 12:07
Hey there,
So ive been trying to sort out a contract for the iPhone 11 on the O2 website. They keep declining my card payment even though there is no reason for this, so ive ordered a new bank card. However, i have a £50 pending payment from O2 even though i never got any confirmation email and my transaction attempts never went through. I cannot call any of the numbers they provide as my current phone does nt work at all. How else can i get in contact with them?
Thankyou,
Lily.
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on 26-10-2020 12:11
If it's only pending it means O2 haven't claimed it, so it will be returned to your cleared funds in 4 to 5 days time.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-10-2020 12:11
If it's only pending it means O2 haven't claimed it, so it will be returned to your cleared funds in 4 to 5 days time.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 26-10-2020 12:38
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on 26-10-2020 12:38
Thankyou!
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on 26-10-2020 12:44
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on 26-10-2020 12:44
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

