Free Merlin Tickets

[Robgoblin]

Not a complaint this time - it seems like I did succeed in getting a voucher for the free tickets to a Merlin attraction (I chose Alton Towers).

The voucher code appeared and told me that I had until 31st August to use the voucher. I also clicked through to the Alton Towers site to verify that it was working and it wasn't just a fluke!

I leave it about 30 minutes, and go back to the app to see that the voucher has now disappeared and has no record of me ever having it. I went back in my browser history to the Alton Towers page and this was (and is) still working and I can claim tickets, but I wanted a couple of days to think about when I was going to redeem!

Is there anyway to get the voucher back onto my account, or do I just have to book the tickets now?

[Cleoriff]

@RobgoblinI think you should have saved it to redeem later. I'm not certain as I haven't won anything like that from Priority. However I'm going to tag in @EmilieT and @Martin-O2 to see what they suggest you do about it.

If you won your name should be on the winners list https://promowinners.com/o2priority/

[MI5]

If you entered the voucher code on the website just click in the voucher code box and your browser may autocomplete from the last time you were there.

[Robgoblin · Accepted solution]

Thanks for the replies, but I think the issue is sorted now! It has popped back into my Priority account!

[MI5]

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@Robgoblin wrote:

Thanks for the replies, but I think the issue is sorted now! It has popped back into my Priority account!

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Good news

[Martin-O2]

Thanks for the mention @Cleoriff! 

@Robgoblin It sounds like you're sorted now but if you have any further issues give me a shout. 

[Cleoriff]

Phew! Good news @Robgoblin

Enjoy the attraction