Solved: Disney

Michelle81 · ‎11-01-2021

Do I have to cancel my 6 months free disney I dont want to pay for it? If so how do I cancel it thank you

gmarkj · ‎11-01-2021

There should be an option to not turn into a paying account in the account settings on Disney.
You can also cancel the extra through o2:
https://community.o2.co.uk/t5/Other-Products-and-Services/Guide-Adding-and-removing-O2-Extras/m-p/14...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

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gmarkj · ‎11-01-2021

There should be an option to not turn into a paying account in the account settings on Disney.
You can also cancel the extra through o2:
https://community.o2.co.uk/t5/Other-Products-and-Services/Guide-Adding-and-removing-O2-Extras/m-p/14...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎11-01-2021

@Michelle81

Yes you do.

How to here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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