“Code failed” for £10 M&S GIft card on PRSNT

[Psp86]

Hi I won a £10 gift card on o2 priority blue Monday today. When I redeem the code it says the following below picture, can anyone help?

kind regards 

parmvir

 

[MI5 · Accepted solution]

@Psp86 

Send your details to @Dave-O2 

https://www.o2.co.uk/termsandconditions/other-products-and-services/priority-instant-win-terms-and-c...

[Psp86]

I managed to get a new code please ignore this request.

[Nads75]

Hi Pamir u am in the same boat how did you managed to  get a new code?

Nads

[Nads75]

Hi Pamir 

I am in the same boat how did you managed to  get a new code?

Nads

[Dave-O2]

Thanks for the tag @MI5 

@Psp86, @Nads75 I have your PMs and i'll respond as soon as possible 👍

[Psp86]

Hi I was able to to resolve it thank you!

[DebP]

https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5281077 my code for the PRSNT app also didn't work and they haven't responded when I emailed to let them know the problem. Please can you help?

[pgn]

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@DebP wrote:

https://community.o2.co.uk/t5/user/viewprofilepage/user-id/5281077 my code for the PRSNT app also didn't work and they haven't responded when I emailed to let them know the problem. Please can you help?

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You need to tag @Dave-O2 @DebP 👍🏼

 

[DebP]

Thank you pgn. @Dave-O2 please see the message I posted above.