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Elsiewilliams
Level 1: Joiner
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on ‎11-06-2024 16:12

on ‎11-06-2024 16:12

Hi I ordered a 1GB bolt on for whilst away at Turkey but it isn’t working. I thought this would work whilst abroad but it doesn’t seem to be the correct bolt on.

i paid £10.50. Would it be possible to cancel and get a refund?

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madasaf1sh
Level 78: King of Kings
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on ‎11-06-2024 16:33

on ‎11-06-2024 16:33

@Elsiewilliams 

 

The terms are quite clear on Bolt-Ons and this is no refunds, and on the one off boltons no cancellations. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 78: King of Kings
  • 12500 Posts
  • 80 Topics
  • 3283 Solutions
Registered:

on ‎11-06-2024 16:33

on ‎11-06-2024 16:33

@Elsiewilliams 

 

The terms are quite clear on Bolt-Ons and this is no refunds, and on the one off boltons no cancellations. 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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