cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot start disney

Myhelp
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Cannot get link to start Disney extra. Click link but nothing 

Message 1 of 2
468 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 77: Grand Master
  • 39490 Posts
  • 243 Topics
  • 1796 Solutions
Registered:

Check you do not already have Disney active with the same e-mail address you use for your O2 Phone, @Myhelp - then follow all the steps in here: Guide: Adding and removing O2 Extras  

Note there have been some issues with MyO2 in recent weeks, so if it still does not work, then contacting O2 may be necessary - if Social Media works for you, the link at the end of this post has the ways to do that, otherwise Guide: How to find help & contact O2 should get you talking to O2. Good luck!

View solution in original post

Message 2 of 2
453 Views
1 REPLY 1

pgn
Level 77: Grand Master
  • 39490 Posts
  • 243 Topics
  • 1796 Solutions
Registered:

Check you do not already have Disney active with the same e-mail address you use for your O2 Phone, @Myhelp - then follow all the steps in here: Guide: Adding and removing O2 Extras  

Note there have been some issues with MyO2 in recent weeks, so if it still does not work, then contacting O2 may be necessary - if Social Media works for you, the link at the end of this post has the ways to do that, otherwise Guide: How to find help & contact O2 should get you talking to O2. Good luck!

Message 2 of 2
454 Views