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Cannot start disney

Myhelp
Level 1: Joiner
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Cannot get link to start Disney extra. Click link but nothing 

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pgn
Level 77: Grand Master
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Check you do not already have Disney active with the same e-mail address you use for your O2 Phone, @Myhelp - then follow all the steps in here: Guide: Adding and removing O2 Extras  

Note there have been some issues with MyO2 in recent weeks, so if it still does not work, then contacting O2 may be necessary - if Social Media works for you, the link at the end of this post has the ways to do that, otherwise Guide: How to find help & contact O2 should get you talking to O2. Good luck!

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pgn
Level 77: Grand Master
  • 39214 Posts
  • 243 Topics
  • 1778 Solutions
Registered:

Check you do not already have Disney active with the same e-mail address you use for your O2 Phone, @Myhelp - then follow all the steps in here: Guide: Adding and removing O2 Extras  

Note there have been some issues with MyO2 in recent weeks, so if it still does not work, then contacting O2 may be necessary - if Social Media works for you, the link at the end of this post has the ways to do that, otherwise Guide: How to find help & contact O2 should get you talking to O2. Good luck!

Message 2 of 2
445 Views