on 25-11-2025 01:53
Hello,
I won an M&S £4 gift card on the Blue Monday's competition, It has been over 24 hours and I have still not been emailed my code to claim my prize. Please can I have some more information as to why I have not received my email?
Thank you
Nadine
on 25-11-2025 06:27
on 25-11-2025 06:27
If you have checked in your Spam, @Nadinelou - then it may need some investigation from the O2 side - the Forum Manager, @Dave-O2, has been able to help, in a quiet moment. He may reach out to you later in response to the tag above. Hang in there, @Nadinelou.
on 25-11-2025 08:42
on 25-11-2025 08:42
It does say when you win one of the rubbish prizes, that its upto 48hrs to get the email, and if you dont to contact the priority team, using the contact details in App, or for the M&S £4 to contact PRSNT