Blue Monday Pizza Express gift card

[Edrewdle]

I won a pizza express gift card playing the blue Monday game in the app last night but I haven't received an email with the prize yet. The info says it should be sent immediately. Does anyone know who's best to contact about this?

[Steve215]

I too won today but still havent received my email?

[madasaf1sh]

@Steve215 

Is your email provided by Microsoft by any chance?? 

Also follow the advice earlier and reach out to o2 via Social Media

[Beth59]

@Dave-O2 @I am in the same position, so is my daughter - I won a tony chocolonley bar, she won a pizza express voucher, neither of us received an email. Can you help? It feels there should be an email address for help with this rather than having to use a community forum as it seems to be a common problem

[Jakelly]

Hi @Dave-O2 I won a bar of Tony's chocolate this morning have not received an email.  I have checked my spam folders nothing in there too.   Can you help me? 

[madasaf1sh]

@Jakelly @Beth59 

Follow the information given in the thread to contact o2 via Social Media, if you use a Microsoft based email account such as Hotmail, the ask Microsoft why they are blocking the emails as people on gmail or those using there own email services are getting the emails.. 

Guide: How to find help & contact O2  

[Oxonian]

@Beth59 

@Jakelly 

I suggest you follow the advice given above and contact O2 via social media. @Dave-O2 will be back tomorrow but the list of issues seems to be growing rapidly. 👍

[Dan335]

Hi Dave, I won today but nothing has come through to me either @Dave-O2 

[Oxonian]

Again @Dan335, I suggest you follow the advice given above and contact O2 via social media. @Dave-O2 will be back tomorrow but the list of issues seems to be growing rapidly. 👍

[QuinnyB]

Hi I also won a £20 Pizza Express voucher today and have not received the email.  I have checked my Gmail spam nothing there either. Can anyone help? 

[Charlotte95]

@Dave-O2 im in the same boat as I have a hotmail. Too late now to use my gmail of course. I won a tonys bar but no email. Any help?