Blue Monday Penguin ebook fault

[MrsHill13]

Hello,

My husband and I both won free ebooks from Penguin in the Blue Monday competitions. When we went to claim the book titles would not load. We use iPhones and you had to claim through google play. Is there a way to still claim?

[Dave-O2]

Afternoon @MrsHill13 

Can you please drop me a PM with your mobile number(s), email address(es) & the dates you won the prizes?

Can you also drop me a screenshot of what's happening when you're trying to claim 👍

[MrsHill13]

Sorry to ask but how do you PM here?

[jonsie]

Click on the name @Dave-O2 

Link then on top right to 'send message'

[pgn]

Or bottom left 😁

@MrsHill13 

[MrsHill13]

Thank you x