Solved: Are the Greggs drinks daily?

Dan111 · ‎31-10-2023

Hi there, has the Greggs free drink offer changed to be weekly rather than daily? I had one yesterday but when I went to get one today just after the new code release at 7am, it said voucher used (even though I have not used it today).

I checked the app again a couple hours later and it said more codes will be available tomorrow which implies it is indeed daily, in which case I don't understand why it says voucher used when I didn't get anything today.

Last week it worked fine getting one each day Monday to Friday.

Any thoughts?

Oxonian · ‎31-10-2023

@Dan111

They are released daily but you can only use one per week. Hence, if you used one yesterday, that is it for coffee for you until next Monday.

But you can have a breakfast roll on Friday or Saturday, which is similar - codes are released on both days, but if you use one on Friday, you cannot use another on Saturday.

View solution in original post

MI5 · ‎31-10-2023

@Dan111

The offers are limited in numbers so you may have been unlucky and missed out today.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Dan111 · ‎31-10-2023

I understand that, but it said voucher used, as if I had already redeemed a drink today when I hadn't.

It was only way later that it said they're all gone and there will be more tomorrow.

I went on it at about 709 so they wouldn't have all gone by then anyway.

Oxonian · ‎31-10-2023

@Dan111

They are released daily but you can only use one per week. Hence, if you used one yesterday, that is it for coffee for you until next Monday.

But you can have a breakfast roll on Friday or Saturday, which is similar - codes are released on both days, but if you use one on Friday, you cannot use another on Saturday.

Dan111 · ‎31-10-2023

Really? Last week, my first week using the app, I got a new one every day Monday to Friday. (When I used Friday's, I didn't get one Saturday and Sunday which I knew to expect).

Oxonian · ‎31-10-2023

@Dan111

Yes, I have been using them for many years on the app and that's my experience, which the T&Cs support.

Maybe if you were new to the app last week, you were on some sort of beginners' programme.

Why don't you try again tomorrow and drop a note on here as to how you've got on ? I am interested !

Enlli · ‎31-10-2023

This could be interpreted as one a week i.e. not Daily Coffee.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

madasaf1sh · ‎31-10-2023

@Dan111

I think last week was a promo with the Pumpkin Spiced Latte, as I think I saw the offer every day, and could take advantage if I wanted but Greggs Decaf is like dish water....

But it is now 1 per week, as it has been for a while..

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Dan111 · ‎31-10-2023

Aha, maybe that's it!

Oxonian · ‎31-10-2023

@madasaf1sh

Do you have a Three SIM, PAYG will suffice, to take advantage of the Caffe Nero on Three+ ?

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