Apple Music Redemption Link

[Rachel_11]

Hello,

On Tuesday I received a text from O2 with my link to redeem 6 months free of Apple Music, however when I click it, it just takes me to an error page meaning I can’t get my code to claim the offer. 
Is there a way to get a new link sent to me? 
Thanks in advance x

[viridis]

Had same trouble, doesn't work for me at all.

Apparently it's supposed to work if you already have Apple music too, but opening the link for me on my iPad results in nothing happening.

Really poor promotion if honest, 

[MI5 · Accepted solution]

@Rachel_11 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks