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Swa121
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on ‎11-05-2020 10:57

on ‎11-05-2020 10:57

I recently took the offer for Amazon music unlimited on o2 priority. It has been added to my account and it says I have 28 days to redeem. However the "redeem now" button which takes me to the amazon website does not work. I've tried from 2 different laptops and a phone. The link doesn't appear to be a link. Any help please? Thanks
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MI5
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on ‎11-05-2020 11:47

on ‎11-05-2020 11:47

@Swa121 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎11-05-2020 11:47

on ‎11-05-2020 11:47

@Swa121 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎11-05-2020 13:03

on ‎11-05-2020 13:03

Everyone seems to be having issues with Amazon Extras!

Official Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Swa121
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on ‎18-05-2020 14:56

on ‎18-05-2020 14:56

O2 customer service will not answer my call in the middle of this pandemic as it is not "urgent"
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MI5
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on ‎18-05-2020 15:04

on ‎18-05-2020 15:04

@Swa121 

Just say you're calling about fraud to get put through.

Once connected you can get help about your extras.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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