This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Amazon extra

Go to solution
Swa121
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎11-05-2020 10:57

‎11-05-2020 10:57

I recently took the offer for Amazon music unlimited on o2 priority. It has been added to my account and it says I have 28 days to redeem. However the "redeem now" button which takes me to the amazon website does not work. I've tried from 2 different laptops and a phone. The link doesn't appear to be a link. Any help please? Thanks
Message 1 of 5
1,003 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

‎11-05-2020 11:47

‎11-05-2020 11:47

@Swa121 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 5
987 Views
0 Kudos
4 REPLIES 4

Go to solution
MI5
Level 94: Supreme
  • 150574 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

‎11-05-2020 11:47

‎11-05-2020 11:47

@Swa121 

You'll need to call customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 5
988 Views
0 Kudos

Go to solution
jonsie
Level 94: Supreme
In response to MI5
  • 94897 Posts
  • 611 Topics
  • 7084 Solutions
Registered:

‎11-05-2020 13:03

‎11-05-2020 13:03

Everyone seems to be having issues with Amazon Extras!

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


Message 3 of 5
981 Views
0 Kudos

Go to solution
Swa121
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

‎18-05-2020 14:56

‎18-05-2020 14:56

O2 customer service will not answer my call in the middle of this pandemic as it is not "urgent"
Message 4 of 5
882 Views
0 Kudos

Go to solution
MI5
Level 94: Supreme
In response to Swa121
  • 150574 Posts
  • 645 Topics
  • 28681 Solutions
Registered:

‎18-05-2020 15:04

‎18-05-2020 15:04

@Swa121 

Just say you're calling about fraud to get put through.

Once connected you can get help about your extras.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
877 Views
0 Kudos
Top Kudoed Authors
View all
Top