Re: Amazon 02 extra

Shandy · ‎04-05-2020

Hi does anyone know how to activate this every time I try to activate it on Amazon it says activation error

jonsie · ‎04-05-2020

The Amazon site is giving issues with this offer

You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎04-05-2020

@Shandy

It cannot be added to an existing Amazon account.

You need to create a new one.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎04-05-2020

I linked an Amazon extra to my existing Amazon account

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Cleoriff · ‎04-05-2020

I'm already an Amazon Prime customer so get most of these free anyway.

I can't see anything in the O2 Extras where it states you need a separate account.

https://www.o2.co.uk/help/account-and-billing/extras-partners

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