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Added extra not working.

Maria8
Level 1: Joiner
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Added Disney+ on and it's not working. When and how will I get this to work? I've registered and agreed to 5. 99 per months, but when I log it says to finish subscribing and pay 7.99 per month. 

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MI5
Level 94: Supreme
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@Maria8 

Pricing depends on how many free trials you've had and if you continued without a break from the free trial.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Adding and removing O2 Extras  

If eligible, the discount is added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128309 Posts
  • 614 Topics
  • 22565 Solutions
Registered:

@Maria8 

Pricing depends on how many free trials you've had and if you continued without a break from the free trial.

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Guide: Adding and removing O2 Extras  

If eligible, the discount is added as a bolt on Guide: Where is my discount or Extra Data? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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