02 winners

Dif_dif · ‎19-11-2018

Hi, I've entered a competition to win a trip to lapland - unfortunately my 7 month old Apple 7 has decided to stop working and I therefore can't log on to see who has won and the T&C's suggested that I needed to have checked by todsay. Is there any other way of checking this please? I doubt very much I have won but it would be just my luck that I don't check and then lose the prize! I looked on the winners list that was posted previosuly but the lap land trip isn't on there.

jonsie · ‎19-11-2018

Have you tried logging on via a PC or laptop?

https://priority.o2.co.uk/

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Dif_dif · ‎19-11-2018

Hi Jonsie - yes I have but it asks for a passcode which is texted to my phone which I don't presently have!

adamtemp64 · ‎19-11-2018

The prize winners will only appear on the site once confirmed if o2 cannot contact any winner the prize is reallocated

Is says for that competition winner contacted from 19/11/18

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Dif_dif · ‎19-11-2018

Thanks Adam - let's hope my phone gets fixed quickly then!

MI5 · ‎19-11-2018

I'm sure @EmilieT would check for you......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

adamtemp64 · ‎19-11-2018

This is the relevant bit if the t&c

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

dgilbert2 · ‎19-11-2018

@Dif_dif I'd love to know if you won, you must have a feeling in your waters

jonsie · ‎20-11-2018

And the chances are......?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

EmilieT · ‎20-11-2018

Hi @Dif_dif, I'm sorry to hear about your phone Since you don't have access to it I'll send you a Private Message now to get some info so I can try to find out more on my end to find out more!

Thanks @MI5 for the mention, and everyone else for the advice

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