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Level 1: Joiner
Posts: 1
Registered: ‎26-09-2019

wrong order

hi i will change my order

 

Posts: 84,706
Topics: 580
Solutions: 4,326
Registered: ‎04-01-2009

Re: wrong order

You need to call O2. All numbers in this guide

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call