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wifi on s20 does not display in settings / connections

WIlf13
Level 1: Joiner
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Cannot get wifi calling in settings/ connections on s20. This is very annoying as singnal at work is very poor. I cant call anyone without it cutting out countless times. Please help!!

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MI5
Level 94: Supreme
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@WIlf13 

Turn off and remove sim card.

Restart phone and wait until it has fully booted up, then insert sim with phone still turned on.

Your wifi settings will then appear.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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madasaf1sh
Level 76: Forum Legend
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@Wllf13

You will need to enable this via myo2 (if the option isnt there then call o2)

Details below:

First you'll need to add Wifi and 4G Calling to your account. To do this sign in to My O2, go to Device details and tap Wifi and 4G Calling.

Once your new services are added to your account, follow the instructions below to enable Wifi and 4G Calling.

https://www.o2.co.uk/help/network-coverage-and-international/wifi-and-4g-calling

 

 

Also be aware your work may block WiFi calling on their WiFi networks

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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