wifi calling

[madz21]

wifi calling suddenly disappeared, have tried all the help documents for ways of finding it or kicking starting, have checked my o2 account too and its active/showing.

i urgently need this I have no phone signal and rely on wifi calling to keep in contact with the world and too work!

[MI5]

@madz21 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you 

[madz21]

I dont use any of these platforms sadly (and yes Im not a dinosaur I promise!)

[MI5]

@madz21 

Have you rebooted your phone at all?

[madz21]

have done system update, have turned off and reboot (several times), done the reboot without sim card, checked my o2 account still shows wifi calling 😞

[MI5]

@madz21 

@O2Emma will be along at 3.00pm

I'll ask her to contact you to look into it for you.

[O2Emma]

Hi @MI5 I will pick this up thanks 😀

[O2Emma]

Hi @madz21 I will need to send you a private message so can look into this for you.