cancel
Showing results for 
Search instead for 
Did you mean: 

verification code

Leahr
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hi ,

 

i have a phone in my basket as upgrading however i cannot continue as it says it willl send me a verification code to my mobile, however my old phone is broke hence the early upgrade, how do i contiue with purchase without code.

 

thanks

Message 1 of 5
97 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122299 Posts
  • 609 Topics
  • 19018 Solutions
Registered:

@Leahr 

You need to borrow a phone (or use an old one) to put your sim in to get the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 5
87 Views
4 REPLIES 4

MI5
Level 94: Supreme
  • 122299 Posts
  • 609 Topics
  • 19018 Solutions
Registered:

@Leahr 

You need to borrow a phone (or use an old one) to put your sim in to get the code.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 5
88 Views

Leahr
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi,

 

thanks for your response, my sim does not fit my old phone, surely they must be another option to send code to my email address? slight_smile

Message 3 of 5
85 Views

MI5
Level 94: Supreme
  • 122299 Posts
  • 609 Topics
  • 19018 Solutions
Registered:

@Leahr 

There isn't any other way, sorry.

Is the sim too big or too small for the old phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 5
83 Views

Leahr
Level 1: Joiner
  • 3 Posts
  • 1 Topics
  • 0 Solutions
Registered:

thanks slight_smile

Message 5 of 5
77 Views