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sony l3 stopped ringing outloud and no sounds to indicate messages

apothecarry
Level 1: Joiner
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Please can any one help me my phone has stopped ringing out loud and making noises when it receives messages so I keep missing calls, it has only happened over the last few days, I have checked that it is not on silent mode and also that the ring tone etc is high volume but it still wont ring out loud.  When I adjust the ring volume it plays my ringtone then but not when I have an incoming call.

Thank you very much for any help in advance

Gaynor

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O2Lorna
O2 Support
O2 Support
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Hi,

Have you possibly turned on do not disturb by mistake, if you drag the notification bar down from the top with 2 fingers you will be able to see if do not disturb has been activated.
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apothecarry
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Thanks for that but unfortunately I had not done that, I checked that and the volume settings but all set up correctly, most irritating when you can't hear someone ringing you.

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O2Lorna
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