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reset to iphone 7plus

GranDeedee
Level 1: Joiner
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Ive just got an iphone 13, set it up ok but now want to rest my old iphone7 plus to give to an elderly person with no phone.    It keeps asking for 'screentime passcode' 4 digits?  If I ever set this (have grandchildren so might have done!) I dont remeber doing so and have no record of it.  Ive tried several, nothing works.  What can I do to get in there to clear everything?

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MI5
Level 94: Supreme
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@GranDeedee 

Have you tried a complete factory reset?

https://blog.puls.com/how-to-reset-an-iphone-without-a-passcode

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143438 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@GranDeedee 

Have you tried a complete factory reset?

https://blog.puls.com/how-to-reset-an-iphone-without-a-passcode

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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