cancel
Showing results for 
Search instead for 
Did you mean: 

possible fraud

JakeB2
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

i think i might have been the victim of fraud, i had a 40% off cause of covid scam, which wanted my one time password which cause i was at  work and wasnt thinking straight i gave them, is there anyway to check if i have been a victim of fraud? 

Message 1 of 3
84 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 122247 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@JakeB2 

You definitely have been scammed.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
80 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 122247 Posts
  • 609 Topics
  • 18982 Solutions
Registered:

@JakeB2 

You definitely have been scammed.

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 3
81 Views

Bambino
Level 73: Relic 
  • 18409 Posts
  • 883 Topics
  • 2146 Solutions
Registered:

@JakeB2 You need to alert your bank as a matter of urgency. Also see the link below.

https://www.actionfraud.police.uk/

 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 3
72 Views