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phone won't make outgoing calls

HP1
Level 1: Joiner
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I went over my monthly limit (thought I was making an international call via wifi but apparently not). I paid the overdue amount on Saturday - shown on my account - but my phone still won't make outgoing calls or pick up data (today is Monday). 

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madasaf1sh
Level 61: Brainiac
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@HP1 

You need to speak to Payment Management from another phone on 0800 902 0217 and they can help

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4367 Posts
  • 29 Topics
  • 1209 Solutions
Registered:

@HP1 

You need to speak to Payment Management from another phone on 0800 902 0217 and they can help

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





View solution in original post

Message 2 of 2
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