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oneplus 8%20pro

Kevbro
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Hi.

I am looking at the oneplus 8 pro and theres a lot of conjecture about O2 supporting it.

Can you clarify the 5G position with this device both now ang going forward please.

Thanks.

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Cleoriff
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@Kevbro 

O2 wont be selling it. That was the latest info we had at the end of March.

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Message 2 of 17
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MI5
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@Kevbro 

No word from O2 as to supporting 5g on it yet. 

Maybe @Chris_K can confirm?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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O2Faisal
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Hi @Kevbro Oneplus handsets are not part of the product portfolio unfortunately.

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MI5
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@O2Faisal 

We are aware of that. 

The question is will O2 be supporting the device for 5g connection as it won't work unless signed off by O2. 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Faisal
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Hey All, I've asked the question, will update as soon as I hear backthumbsup

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madasaf1sh
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@Kevbro

Yes o2 can support this device as it uses the same bands as o2

The device doesnt need to be signed off by o2 or have o2 firmware as that negates the provision of 5G sim only contracts.

If you have a contract with o2 then you will need to ask for a 5G sim card and they can move you over to a 5G tariff.

If you are not on o2 then just get a 5G sim only deal.
Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

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We are all customers and dont have access to any o2 accounts





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MI5
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@madasaf1sh wrote:
@Kevbro

Yes o2 can support this device as it uses the same bands as o2

The device doesnt need to be signed off by o2 or have o2 firmware as that negates the provision of 5G sim only contracts.

If you have a contract with o2 then you will need to ask for a 5G sim card and they can move you over to a 5G tariff.

If you are not on o2 then just get a 5G sim only deal.

Not currently true.

There are users on OP forum with a 5g O2 sim that doesn't work yet.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 17
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O2Faisal
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Hi All, After speaking to one of the Senior technical team they have confirmed that Oneplus did their own testing of 5g on the o2 network and Oneplus decided to not support it for now. So for now there will be no 5G support for the Oneplus devices. There are no plans to range or test at the moment which is understandable under the current climate. 

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Cleoriff
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Thought so, however, thanks for confirming @O2Faisal thumbsup

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Message 10 of 17
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