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Level 1: Joiner
Posts: 2
Registered: ‎23-01-2021

no sim

last thursday I got a "no sim" message on my Nokia for no reason. Why did that happen and how do I fixx it.  It happened once before but that time I just popped in to my local O2 store but can't do that now so what do I do?

Posts: 101,714
Topics: 770
Registered: ‎14-01-2013

Re: no sim

Have you tried rebooting the phone @Reinhard (Turning it off and on)

If that doesn't work then you need to call O2 to send you a new sim

Numbers here Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

*The Game Is On*

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Level 1: Joiner
Posts: 2
Registered: ‎23-01-2021

Re: no sim

how very wierd. It started working again all of a sudden!!!

Posts: 117,566
Topics: 575
Solutions: 16,502
Registered: ‎04-04-2012

Re: no sim

@Reinhard 

Try turning off and remove the sim.

Wipe it carefully with a sodt dry clotch then reinsert it.

If it continues to play up, request a new sim as advised above.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 101,714
Topics: 770
Registered: ‎14-01-2013

Re: no sim


@Reinhard wrote:

how very wierd. It started working again all of a sudden!!!


That's good to hear @Reinhard rofl

*The Game Is On*

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