my02 online problem

[paul60]

hi my online product and service page will not clear down when i state i wish to keep my numbers and will not show me the details of my last number this is an IT problem which i have wrote in about and still not resolved !

[Cleoriff · Accepted solution]

Hi @paul60 

The My O2 app is creating some problems for certain people. You can try rebooting the phone @paul60 oe delete and reinstall the app.

If that doesn't sort it then you need to contact O2

Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.