cancel
Showing results for 
Search instead for 
Did you mean: 

my sony experia 5 has frozen and i cannot close the phone

PAT1
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

hI MY PHONE FROZE THIS AFTERNOON. AND IS STILL ON SAME fb PAGE FROM OVER 4 HOURS AGO  CAN YOU HELP PLEASE 

Message 1 of 2
208 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@PAT1 

Hold the power key and volume down together for around 30 secs until the phone vibrates and reboots.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
204 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 143452 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@PAT1 

Hold the power key and volume down together for around 30 secs until the phone vibrates and reboots.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
205 Views