on 05-08-2021 16:32
Hi. I have changed to O2 from EE. I would like to retain my old number. I have a PAC code, and I have completed the online form several times, but each time it says the information provided for security checks is incorrect. I have checked it all, but don't know what is wrong.
Thank you
Solved! Go to Solution.
on 05-08-2021 16:54
It’s usually the answer to the security question which is different to your password and can be changed in your MyO2 but it may be easier for you to call 202 and speak to o2.
on 05-08-2021 16:54
It’s usually the answer to the security question which is different to your password and can be changed in your MyO2 but it may be easier for you to call 202 and speak to o2.