on 21-09-2021 15:55
Hi, just wondering do you actually have to settle your existing device plan in full upfront if you take up the new iphone 13? The SMS i received from o2 says they will settle the balance if you trade in your old phone. But when you order online, you are expected to pay off the balance. Am i missing something?
Solved! Go to Solution.
on 21-09-2021 16:38
You need to choose the recycle option when ordering your phone.
https://community.o2.co.uk/t5/Welcome-News/A-new-way-to-use-O2-Recycle/m-p/1485511#M36308
on 21-09-2021 16:38
You need to choose the recycle option when ordering your phone.
https://community.o2.co.uk/t5/Welcome-News/A-new-way-to-use-O2-Recycle/m-p/1485511#M36308