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iPhone 12 Pro Max won’t connect to 4G

hannahradders
Level 1: Joiner
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on ‎16-01-2021 15:02

on ‎16-01-2021 15:02

Hi all.
I’m having issues with my iPhone 12 Pro Max connecting to 4G. It was working fine up until an hour or so ago when it just went to 3G.
I have tried airplane mode, turning the phone off and on, reset network settings and also checked the network coverage map to make sure there isn’t a problem.
I don’t know else I can try?
Thanks in advance!
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MI5
Level 94: Supreme
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on ‎16-01-2021 15:25

on ‎16-01-2021 15:25

@hannahradders 

Recent faults may not show up immediately.

Keep checking O2 Service Status

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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