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iPhone 12 5G No service

Dagre2
Level 1: Joiner
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on ‎01-03-2021 18:35

on ‎01-03-2021 18:35

Hi,I have upgraded to IPhone 12 5G yesterday and I have no service.
Tried all suggested ways of solving but still no service?
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MI5
Level 94: Supreme
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on ‎01-03-2021 18:38

on ‎01-03-2021 18:38

@Dagre2 

You need to use your old sim or do a sim swap to activate the new sim Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
Level 94: Supreme
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on ‎01-03-2021 18:42

on ‎01-03-2021 18:42

Is there still service on your old sim

Have you done a sim swap

Guide: Sim Swap: a mini guide 2017 update 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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