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Level 1: Joiner
Posts: 1
Registered: ‎04-01-2021

iPhone 11 Pro Max camera failed

Hi I got a iPhone 11 Pro Max on contract with 02 and now my phones camera today has started to shake and make a cracking sound sounds like electrical sparks in side the phone (some people say it sounds like a cracking from a fire) the picture is all blurry and phone also vibrates at the same time who do I get in touch with as just can’t find where to go
Posts: 117,655
Topics: 576
Solutions: 16,538
Registered: ‎04-04-2012

Re: iPhone 11 Pro Max camera failed

@Antman 

Quickest wat is to go direct to Apple to check it out and replace if required.

https://www.apple.com/uk/retail/geniusbar/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)