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iOS 15

Jss
Level 1: Joiner
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Hi I updated my iPhone se to ios15.0.1 yesterday morning. Since I have had no o2 service,the phone is working really slow and completely unresponsive at times. I called o2 yesterday afternoon guy told me to reset settings , take sim out , turn off and on and finally to wait. I did everything but phone still has no service this morning and it turned itself of overnight. Can someone please advise. 

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madasaf1sh
Level 56: Guvnor
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@Jss 

 

I would contact Apple direct, as it sounds like you have an issue following the update, that they are going to be to need to resolve. 


Official Apple Support

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 56: Guvnor
  • 3818 Posts
  • 27 Topics
  • 899 Solutions
Registered:

@Jss 

 

I would contact Apple direct, as it sounds like you have an issue following the update, that they are going to be to need to resolve. 


Official Apple Support

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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Becs512
Level 1: Joiner
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I have had similar problems since (foolishly) updating to IOS15.
My hotspot speed is ZERO at times.
I am dreading contacting O2 as I know they will be unhelpful but, I am paying for unlimited data...pointless paying that if I can't use it...

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madasaf1sh
Level 56: Guvnor
  • 3818 Posts
  • 27 Topics
  • 899 Solutions
Registered:

@Becs512 

 

You need to speak to apple in the link above as the update shouldn't affect the hotspot services. 

 

Use the link above to speak to them....

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
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