Solved: how do i actually speak to an o2 member of staff

Craig451 · ‎25-03-2021

My old phone is no longer working & cannot accept a charge, so receiving a text is not possible. To set up my new phone it ask me to keep the phone close to allow the transfer of data. Not possible as phone broken. I have tried using my old sim & new sim, but both blocked now due to password issues. How do i speak to someone to sort this

MI5 · ‎25-03-2021

@Craig451

Try calling via Skype.

All numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎25-03-2021

@Craig451

Try calling via Skype.

All numbers here

Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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how do i actually speak to an o2 member of staff

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